|PHASE 1: Initiating cooperation|
|PHASE 2: Establishing cooperation|
| PHASE 3: Implementing IMC
|PHASE 4: Evaluating IMC|
IMC is more difficult to implement than normal municipal activities. Many more actors are involved both at the political and at the strictly administrative level. The potential for diverging views and the risks of poor coordination that can impede the implementation of activities are high. Also, in many cases, IMC is a new modality and the partners need to learn in time how to work together and optimize the modalities of cooperation. This is the reason that particular attention should be given to IMC monitoring and self-assessment.
Each IMC entity should submit regular reports on its activity to the mayor and the municipal council. Each municipality can appoint a senior staff (IMC focal point) who can independently monitor IMC activities on behalf of the mayor and the municipal council. It may be appropriate, depending on the nature and scope of the IMC activity, that an IMC monitoring committee be established. This committee should be composed of representatives of the partner municipalities who are not directly involved in the management of IMC activities. Ideally, the members of the task force who contributed to the establishment of IMC should participate in the committee, which should be chaired on a rotating basis by the partner municipalities and meet on a regular basis.
The IMC monitoring committee acts as an independent body that follows progress in the implementation of activities and the achievement of objectives. A critical task of the monitoring committee is to review the implementation reports prepared by the IMC staff, identify and address implementation issues, and propose measures to optimize management arrangements. These reports must cover the number of services, quality of services, customers satisfaction and financial data.
The IMC monitoring committee may ask for regular or ad hoc independent assessments of IMC activities to identify bottlenecks and propose corrective actions.